We’ve noticed a critical issue when linking vendors with multiple warehouses in Shopify.
Problem:
If a product exists in more than one warehouse/location, your system streams the product to our store without fixing it to a single source warehouse.
When an order is pushed back to the vendor, it gets randomly assigned to any warehouse on their side.
This creates serious errors in inventory and fulfillment.
Expected behavior:
We should be able to select one warehouse/location per vendor (or per product/variant if needed) as the fixed source.
Orders should always be pushed back to the same warehouse that the product is pinned to.
If that warehouse has no stock, the order should fail with an error (not reroute randomly).
Why it matters:
Right now, it creates fulfilment chaos for our vendors, wrong stock deductions, and lost trust. This is clearly a bug and not a feature.
Request:
Please fix this as soon as possible. At minimum, we need:
Option to choose a default warehouse for each vendor.
Option to override per product/variant if required.
Guarantee that sync and order push always use that fixed warehouse.
We’ve noticed a critical issue when linking vendors with multiple warehouses in Shopify.
Problem:
If a product exists in more than one warehouse/location, your system streams the product to our store without fixing it to a single source warehouse.
When an order is pushed back to the vendor, it gets randomly assigned to any warehouse on their side.
This creates serious errors in inventory and fulfillment.
Expected behavior:
We should be able to select one warehouse/location per vendor (or per product/variant if needed) as the fixed source.
Orders should always be pushed back to the same warehouse that the product is pinned to.
If that warehouse has no stock, the order should fail with an error (not reroute randomly).
Why it matters:
Right now, it creates fulfilment chaos for our vendors, wrong stock deductions, and lost trust. This is clearly a bug and not a feature.
Request:
Please fix this as soon as possible. At minimum, we need:
Option to choose a default warehouse for each vendor.
Option to override per product/variant if required.
Guarantee that sync and order push always use that fixed warehouse.
Thanks,
Ana